Sorenson Interpreting provides communication between Deaf and hearing individuals.  We interpret at businesses, medical practices, schools, or other organizations.  In North America, we are the largest private employer of sign language interpreters.  Our interpreters are experienced, skilled, and come from a large diverse pool.  If you have a specific interpreting need, we will assign an interpreter that accommodates you.  After your appointment, we welcome your feedback.  If you have additional preferences, we will document them.  We test and screen all interpreters before hiring and sending them to assignments.  Sorenson Interpreting is not like Sorenson Relay – you use that to make calls through videophones. 

Interpreter: Your appointment is ready.  See you tomorrow.  Thank you!  

Woman: I just set up an appointment.  If you need an interpreter for a doctor, for emergencies, or a lawyer, or for other situations, I’ll show you what you can do.  

Hi!  I’m Deaf and I need an interpreter.  I’ll give you Sorenson’s number: 800-659-4783.    

Give the scheduler of your next appointment Sorenson’s number. 

When you inform a business, office, school, or others that you are Deaf and need to schedule an interpreter, and they say “no,” does that mean you have to bring your own interpreter?  No.  Here’s what you need to do.  This includes information about the Americans with Disabilities Act (ADA), which is a federal law.  This will help the person or organization understand that they are required to provide an interpreter so we can communicate and use their services.  If they still say “no,” then ask to meet with their supervisor or any other superior.  Explain the ADA to the supervisor, indicating that it requires them to provide an interpreter.  If they still say “no,” then ask to meet with the person responsible for disability accessibility - maybe someone from Human Resources (HR), or the accessibility office, patient advocacy, or anyone who is responsible for accessibility.  To that person, explain how the ADA law requires organizations to provide an interpreter.  If they still say “no,” then collect their contact information and give it to Sorenson Interpreting.  Let them know that an organization won’t provide an interpreter.  Sorenson will contact that organization and explain the ADA law to them.  Remember to stay calm, explain the ADA law to different supervisors, and if they all say “no,” then contact Sorenson to assist you.