Because bandwidth and signal strength vary, interpreting via video should be used with the consent of the Deaf consumer. The Americans with Disabilities Act (ADA) requires that Deaf individuals are afforded effective communication. The Deaf person themselves is often the best judge of whether or not a particular solution is effective for them, and thus, in compliance with the law.
Interpreting services may be provided using your own video equipment, or through our world-class video phones created specifically for the unique needs of communicating in sign language. These state-of-the-art videophones represent over $100m in investment by Sorenson with over xx patents won. Through these videophones, Deaf consumers can also access Sorenson Video Relay Services to place telephone calls through a sign language interpreter at no cost to you.